Frequently Asked Questions

Q. What is represented by the "Price"

A. Since the computer department can't possibly keep up with various discounts, incentives, specials, closeouts, sales and reductions from branch to branch, the price on new homes is the full retail as received from the manufacturer. Contact us with any specific questions regarding available discounts.

Q. What is "Standard Delivery and Set Up"?

A. Transport of the floor or floors to your site up to 100 miles one-way, blocking on supplied blocks, leveling of the unit. Hookup of water and sewer and heat taping of water lines from ground level to the home 20' max (if applicable). Roof and end-wall close up, carpet seaming, lagging floors and roof lines and interior trim-out (multi-section homes).

Q. Are your new homes manufactured or modular construction?

A. Both. IRC (modular) construction will be mentioned in the descriptions. Almost ALL manufactured homes can be built to IRC standards, but NOT all (but many) IRC's can be built to "HUD" (manufactured home) standards.

Q. Do you sell homes into Canada?

A. Easily missed, (on the home page)...you betcha! We have a builder that does construction to CSA code. There are a number of differences in the way a delivery is handled for Canadian destinations. Just contact us to obtain further details.

Q. Are appliances included?

A. Nearly all new homes are equipped with a Refrigerator, Range, Water Heater and Furnace. Most include a dishwasher and many incorporate micro-wave ovens as well.

Q. What's the difference between IRC and HUD?

A. There are several small differences. One main difference is IRC homes are transported on a removable steel frame. The steel frame beneath a HUD home stays affixed after setup. IRC (aka "modular") homes have wood floor joists as opposed to engineered floor systems. They can be placed anywhere since they meet state building code requirements. Generally an IRC home will be more expensive than a HUD (Federally coded) home. We'd be happy to answer any additional questions you might have.

Q. What is "Basement Ready" and are all your homes "Basement Ready"?

A. Now THERE'S a question! From a technical standpoint, all of our new homes (and many used homes too) can be PLACED over a basement, (regardless of the code). We at Iseman consider a home "basement ready" when it has an INTERIOR STAIRWELL. However, a home without a stairwell can accommodate a basement entry provided outside the "footprint" of the home. We'd be happy to answer these questions in more detail.

Q. Do your homes come with free a/c?

A. No. Most things in this world aren't "free" and we've decided not to pretend that they are. YOU get to choose what you do or don't want and what you do or don't pay for when you deal with us.

Q. What is your warranty?

A. WE, (as a dealer) have no new home warranties. Warranties are supplied by the builder of your new home. Generally this is for a period of 1 year and 10 days from date of delivery. Some of our builders have a limited 10 year added structural warranty. WE, (as a dealer) do provide an extended warranty policy with nearly all new homes we sell. This warranty provides additional coverage for 4 additional years (after the initial 1 year warranty expires from the builder). Be sure to ask us about this program. Used homes are sold without warranty expressed or implied.

Q. Do you have a credit department? In house financing?

A. We have limited in-house financing available to qualified customers. We DO have a fully staffed credit department that can seek out the best financing solution for you regardless of your credit from a number stable institutions.

Q. I have a "plan" I drew on the back of a napkin last week. Can you build it for me?

A. Most likely, yes. Your drawing would be submitted to the most appropriate builder for a quote. This can generally be accomplished within 5 working days. An actual engineered drawing of your concept would not be made until you've committed to building.

Q. I liked a couple of homes on your site, but would like to make a few color changes. Can I do that, and if so, what changes and how long would it take to get my house from the time I ordered?

A. MANY homes are special ordered based on homes we have displayed. To steal a line from Burger King, "Have it your way" is perfectly fine. An example of choices to be made, (just from a color standpoint) would include vinyl flooring, siding color, trim color, roof color, carpet color, countertop color, accent wall color (where applicable), appliance color...not to mention all the TYPES and options! J

As for the amount of time from the moment a special order is placed to the time it arrives...that all depends on the time of year, the builder and kind of house. Two weeks is not unheard of, but so is 8 weeks. We recommend you always have housing available to you past any projected delivery dates. As an example, if your site is not over all-season accessible roads and we cannot get to your location without being stuck, (as has been the case often during the winter/spring of 2009-2010)...delays can be several weeks. We won't deliver a home when doing so would cause damage to the structure.

Q. What is your policy on tape and texture crack repair?

A. All the builders with whom we are familiar, specifically disclaim warranty for T&T cracks unless they are of a "through and through" (broken panel) nature. Iseman homes, at time of setup will have T&T cracks repaired one-time as a customer relations gesture. Any cracking that occurs after that time is a homeowner maintenance issue.

Q. I want to put an IRC modular on a basement...do you do that work as part of your service?

A. We aren't house movers, however, work with local trade professionals in all aspects of the building and delivery process. IRC basement ready homes are sold with a crane "allowance", (up to $4,000). This is used to pay for a crane and operator and or a house mover and roll-over equipment. You can be in charge of as much or as little of your building process as you desire.

Q. Can I order a house with extra windows and how much would it cost?

A. So long as a request does not infringe on code requirements, most options are "open game". The cost of windows is available at the time of ordering.

Q. Do your homes qualify for VA, FHA and state housing programs?

A. Yes. Manufactured (HUD) homes are coded to Federal requirements so Federal loan programs are available. Likewise IRC (International Residential Code) built to state specs.

Q. I'm moving to Utah...can you deliver the house there and how much is freight?

A. Yes and "don't know". HUD and IRC homes are built to travel many, many hundreds of miles. That said, the answer to the cost depends on the factory, the size and weight of the house, the location of the final delivery site, etc. The delivered price of your home would be in your finalized quote.

* Please note that freight and lumber are probably the two most ever-changing numbers in this or any similar industry. A "per mile" quote today might be completely different a month from now.

Q. What is the insulation in your homes.

A. That can vary somewhat from builder to builder...however, ALL new Iseman homes have 6" wall construction standard, providing a minimum of R-19. An example of typical insulation "standard" would be R-14 floor, R-19 wall and R22 ceiling. ISEMAN minimum standards for the same home would be 21-19-30...and in many cases higher. That happens to be a home from Highland Manufacturing, but you get the idea. Being an upper Midwest company, we have a tendency to think in terms of higher R-values, greater snow-loads, etc.

Q. Why don't some of the square footage amounts seem to add up with the size of the house?

A. Some builders provide sizes in terms of the D.O.T. requirement, (department of transportation), others provide "box sizes." The DOT requires that the length and width of EVERYTHING be counted. So a 4' hitch on an 80' long home means the home actual outside length of that home is 76'. Another builder might refer to it as a 16x76! Neither is wrong but it can be slightly confusing sometimes.

Q. What is "Land-Home financing?"

A. Much like it sounds. It includes the home, land and improvements (if any). If you already OWN the land, this can be used as ready-made equity (in lieu of cash)...or the package can include the house, land and improvements as any new construction financing might. As always, such financing is subject to approved credit. Contact us for more details.